Angelo Miguel Naldo
Manila, Philippines
Summary
Dedicated B.S. Management Information Systems graduate with a passion for harnessing the power of Data Visualization and Project Management. Committed to optimizing business processes, ensuring project success, and contributing to your company's growth.
Work Experience
Makati, Philippines
Dashlabs.ai
B2C Client Support Intern for the Client Success Team | June 2022 - July 2023
- Resolved issues via chat and email for B2B2C clients.
- Managed customer information using the Dashlabs.ai Core Platform.
- Collaborated with the Client Success Team to support resolutions.
- Escalated and resolved concerns with the technical team.
- Maintained a comprehensive Google Sheets tracker for all assigned tickets.
Quezon City, Philippines
Rex Bookstore Inc.
I.T. Operations Assistant Intern | September 2018 - October 2018
- Assembled five desktop computer systems to meet specifications.
- Reset and installed 12 operating systems (Windows and Mac).
- Supported routine maintenance tasks in server rooms.
- Managed the internet monitoring system to enhance security measures.
Certifications
Foundations of Project Management
Offered by: Google | Issued by: Coursera | Credential ID: VA3AFV8VE5GJ | Issued Date: October 2023
- Learned the foundations of project management, including project initiation, planning, execution, monitoring, and closure.
Project Initiation: Starting a Successful Project
Offered by: Google | Issued by: Coursera | Credential ID: 766GYWB693F8 | Issued Date: October 2023
- Explored the key concepts and techniques of project initiation, including defining project goals, stakeholders, scope, and success criteria.
Project Planning: Putting it All Together
Offered by: Google | Issued by: Coursera | Credential ID: 89NQHSHAV79D | Issued Date: October 2023
- Developed skills in project planning, covering scope definition, work breakdown structure, scheduling, and resource allocation.
Project Execution: Running the Project
Offered by: Google | Issued by: Coursera | Credential ID: XEZ8XG8B9YAX | Issued Date: October 2023
- Explored the execution phase of project management, focusing on successfully running a project to meet its goals, and properly closing the project for the team, the stakeholders and the project manager.
Projects
Farmcrest Ventures Inc.
Performance Monitoring System | March 2022 - April 2023
- Lead a team to create an app using Microsoft PowerApps and Power BI.
- Created a dashboard that visualizes the company's daily processes, revenue and expenses.
- Generated meaningful reports from user-inputted data for stakeholders' decision-making.
Education
Quezon City, Philippines
Ateneo de Manila University
Bachelor of Science in Management Information Systems | August 2019 - July 2023
- With a specialization in Data Science and Analytics.
Skills
Programming Languages
- Java
- Python
- JavaScript
Other Technologies and Frameworks
- HTML
- CSS
- Django
Cloud Service Providers
- AWS
Databases
- MySQL
- MongoDB
- DynamoDB
Applications
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Project
- Tableau Desktop
- Power BI
Other Skills
- Project Management
- Project Initiation
- Project Planning
- Project Execution
- Data Mining
- Data Preprocessing
- Data Cleaning
- Exploratory Data Analysis
- Data Visualization
- Financial Reporting
- Journal Entries